Refund policy

No Refund Policy

Thank you for shopping at My Store (hatsbyhana.myshopify.com).

All Sales Are Final

We do not offer refunds, returns, or exchanges on any products purchased from our store. Once an order has been placed and payment has been processed, the sale is considered final.

Before You Purchase

We encourage you to carefully review your order before completing your purchase. Please ensure that you have selected the correct items, sizes, colors, and quantities, as we cannot make changes once an order has been confirmed.

Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or product details will be completely accurate.

Damaged or Defective Items

In the rare event that you receive a damaged or defective product, please contact us at hatsbyhana@gmail.com within 24 hours of receiving your order with photos of the damage or defect. We will review each case individually and determine the appropriate resolution at our sole discretion.

Questions

If you have any questions about our no refund policy, please contact us before making a purchase.